Agent
One agent. Every customer moment.
The customer-facing side of Unless — one AI Customer Agent across acquisition, retention, expansion, and support, with the Help Center it auto-generates as its public face. Browse a moment, or see the full overview.
Acquisition
Qualify, convert, educate. 24/7 on your marketing site.
Retention
See churn coming. Act before it does, inside the customer's product.
Expansion
Catch upsell signals early. Route them to the right owner.
Support
Resolve, co-pilot, learn — across every helpdesk and channel.
Trust
Built for the EU from day one
The architecture that lets your DPO, security, and procurement teams sign off without slowing your team down. Browse the page, or jump straight to a section.
Privacy Vault
Twelve numbered measures keep sensitive identifiers home.
Compliance posture
Three pillars — sovereignty, AI Act readiness, sector readiness.
Architecture
Five EU-resident layers — touchpoints to LLM constellation.
Frameworks
EU AI Act, GDPR, DORA, OWASP — built into the platform, not bolted on.
Customers
Trusted by leaders
How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Visma Enterprise AS
Norway's leading ERP — modernized self-service with Unless.
Helping patients
Patient self-service surged within weeks of deploying Unless.
Enhancing credit software
Financial service Onguard powers their support operations with Unless.
Ticket deflection at scale
Meet Sally, Kontek’s AI support colleague in regulated finance.
Resources
Search resources and support articles
Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Help center
Get-started guides and advanced playbooks for the platform.
Security and compliance
Privacy measures, security by design, and compliance guidelines.
Developer documentation
Find reference documentation for the javascript API.
The Unless cookbook
Bite-sized examples for every stage of the customer lifecycle.
Pricing
Pay per outcome. You choose.
Two equal-weight plans, both built around outcomes. Browse the page, or jump straight to a section.
The two plans
Flex (€0.99 per outcome) or Fixed (€1,999/month). Equal weight.
What's included
Full platform on both — Living Knowledge, Memory, Context.
Flex modules
Productized add-ons. À la carte on Flex, bundled into Fixed.
Frequently asked
What counts as an outcome, fair use, and switching mid-year.
Why Analyze
Stop fighting for budget every renewal.
Most AI projects fight for budget every renewal because nobody can prove the value. Analyze takes that fight off your desk. Performance, business value, and AI maturity are visible in the dashboard, in real numbers, in real time. The case for next quarter writes itself.
What you see
Three pillars. One dashboard.
01
Performance
What's working, in real time.
- Analytics
- Resolution rate, deflection, latency, CSAT. Per-skill, per-role, per-language. Trends over time, against baselines.
- Conversations
- Drill into any conversation to read the trail: timestamp, decision path, model used, source citation.
02
Business impact
What it's worth, in Euro.
- Cost reduction
- In euros, by category. Tickets deflected, content operations eliminated.
- Revenue generation
- Uptake by moment. Acquisition conversions, expansion plays, retention saves.
- Customer satisfaction
- CSAT shift, against your pre-Unless baseline.
03
AI maturity
Your next step, by the dimensions you choose.
- Overview
- Where you sit on the maturity ladder, at a glance.
- Stages
- Per-area progression. Pick a dimension to mature in (Acquisition, Retention, etc.) and the next step is suggested intelligently, in your priority order.
- Levels
- What's autopilot, what's assisted, what's still human.
- Certificates
- Documented proof for procurement, audit, and regulators.
What gets measured becomes the case for the next quarter.
Business value
What it's worth, in Euro.
Cost reduction by category. Revenue generation by moment. CSAT shift against your pre-Unless baseline. The three numbers your CFO already asks for, computed live in the dashboard - no spreadsheet, no quarterly export, no debate.
AI maturity
Where you are, where you're going.
Five stages from Experimental to AI-First, across all four customer moments. The matrix shows your team's stage today and the gaps that are left to close. No vendor scoring, no abstract "AI readiness index" - you read the cells and decide which one moves next quarter.
Back to phase 01
The loop closes here. Back to Train.
Analyze sends signal back to Train. The next answer is built from what just happened. The platform compounds.
See the case for next quarter build itself.
Performance, business value, AI maturity. All visible, all live, all yours to read whenever the question comes up.