Answers that fit where you are

August 3, 2026

Summary This release makes the assistant more aware of the context a visitor is in, so its answers fit what they are actually looking at. To be clear, the assistant does not read the contents of the page, which would be a breach of privacy. It only reads which page a visitor is on, from that page’s title and description, and it can combine that with an optional prompt your own application sends in, describing what the visitor was trying to do. Together these give the assistant a much clearer picture of the moment and lead to a more relevant interaction.

This partly takes over the role the floating button used to play. Previously the button was more dynamic, activating based on your audiences and personalization so it was aware of its context in its own way. It is now a lighter component that stays idle until a visitor clicks it, which means you can offer the AI on every page without it counting against your pageview allowance. Alongside these changes, the release also includes a broad round of housekeeping, refactoring, and bug fixes across the platform.

New Features

• Answers that fit the page in view. The assistant now reads which page a visitor is on, from that page’s title and description, so its answers stay relevant to what they are looking at without anyone having to explain the context. It does not read the contents of the page, so nothing on it is exposed. It can also combine this with an optional prompt your application sends in, describing what the visitor was trying to do, for an even more relevant interaction.

Improvements

• A lighter floating button. The floating button is now a lightweight component that stays idle until a visitor clicks it, counting a pageview and loading the assistant only at that moment. This lets you offer the AI on every page without using up your pageview allowance. Because the button no longer calls our servers on every page load, it makes far fewer requests to our API and sends even less information about your visitors, which is better for their privacy. The context the button used to carry through audiences now comes from the page’s own information and the optional application prompt.

Bug Fixes

• Housekeeping across the platform. This release also includes a broad round of behind-the-scenes refactoring, cleanup, and bug fixes that improve stability and speed.