Context
When training your AI, you can use different data sources. Out of the box, we can ingest your website content, you can upload PDFs, and manually create FAQ entries. Additionally, you can directly pull tickets from MantisBT and use to generate most asked questions and power the similar tickets functionality.
Install instructions
Once at the Integrations tab of your Unless dashboard, you can select “Configure” for the MantisBT integration. This will open a popup where you can connect your MantisBT account and set up the integration. Once the integration is active, you'll find a new "Add MantisBT tickets" option in the "Add training source" dropdown in the AI zone for topics that are configured as 'Do not use for generating answers'.
