Data and privacy
Find out how we deal with privacy when you visit our website or when you and your users interact with our platform.
Find out how we deal with privacy when you visit our website or use our applications as a visitor. Take note, you need to also read the Platform chapters for a full system view.
Read about how we deal with cookies in our system, find the Data Processing Addendum, and some tips about whether you need a DPIA or not.
We publish which data we store, where, why , and for how long. See this area for all data points.
Data and privacy summary
As a quick introduction, here are the key concepts that we handle when dealing with privacy.
- Cookieless by default.
- Separation of personal data and system data.
- By default, Unless does not store Personally Identifiable Data. However, customers may connect third-party systems or use our profile API to insert PII. This type of data we store in Europe only, in a protected profile storage facility.
- Specific AI privacy protection.
- We make sure that the AI engines (be it GPT or other ones) will not have access to PII. We achieve this by leveraging protected profile storage and advanced message filtering.